Online Marketing

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 Facebook Take on Patent Trolls
Google recently joined forces with Facebook, Dell, and Intuit to try and restrict the validity of certain patents issued by the United States.  This filing is meant to determine if a company should be able to secure a patent for an “abstract idea” concerning financial intermediation implemented with a computer.  Via Inc.

Online Marketing News: Happy Holidays from TopRank, Mobile Driving Social, Facebook Goes Local

5 Reasons Why Companies Are Challenged by Content Creation & How to Fix

Brand Content Creation TipsOne of the most common issues companies seem to grapple with as they get pulled, kicking and screaming, into a content focused world of digital marketing is content creation.

Of course, anyone with half a brain can create information, but “content” implies usefulness or utility. Content has purpose and content marketing is meaningful information designed to be useful for a certain audience with the intention of inspiring an outcome or action. A lot of companies are creating information, not content, under the label of “content marketing”.

Giselle Abramovich recently posted an interesting article in Digiday, Why Brands Struggle With Content Creation, that really represents some of the most common issues brands like Nestle, AARP, Kellog, Cisco and Capri Sun have with content creation. This post will outline those common challenges and share tips on how to fix.

5 Reasons Why Companies Are Challenged by Content Creation & How to Fix

O Come All Ye Faithful: Attract, Engage & Convert Fans to Brand Advocates

Attract Engage Convert Brand FansWouldn’t it be awesome to have your own army of word-of-mouth marketers, standing by for deployment at your beck and call?

A handful of brands have been able to count on their most loyal fans to act as brand advocates for years. Remember the die-hard Coke vs. Pepsi fan wars in the 80s and 90s? There was no convincing a fan of one he should try the other; he would shout his preference from the rooftop to whomever would listen.

Social media has taken these brand advocates of days gone by, given them each a megaphone and shot them full of espresso and steroids. Your most loyal fans are now exponentially louder, more influential, and able to spread the word about your brand just as quickly as they can thumb-type a status update or tweet.

O Come All Ye Faithful: Attract, Engage & Convert Fans to Brand Advocates

War of Words: Myth-Busting Social Media Marketing

mythbusting social media marketingMarketing trends come and go, but what other “shiny object” topic has caused more debate than social media?

On the one hand, recent studies cited by eMarketershow that two thirds of the U.S. internet population will belong to a social network by 2013. On the other hand, a study by Harvard Business Review showed that 29% of the 2,100 organizations surveyed felt it was difficult to see the benefit of social media for their business purposes.

It’s true that with something as large, fast changing and ubiquitous as the social web there will be zealots and dissenters as well as the comfortably numb. The fact that opportunists make unsubstantiated claims as self-anointed social media experts doesn’t help matters when it comes to understanding social fact from fiction.

War of Words: Myth-Busting Social Media Marketing

Where Content & Community Meet: Interview with Rick Calvert & Dave Cynkin of NMX

Dave Cynkin & Rick Calvert NMX

Dave Cynkin & Rick Calvert Photo Credit: New Media Expo (NMX)

In college I had a diverse group of friends, people that represented different interests and common experiences which made my time during those years a lot more fulfilling. Even better was that these different groups all came together fairly regularly for a themed event at a local watering hole. Connecting with diverse interests in a meaningful way has been a tremendous business advantage to this day.

When I attended my first BlogWorld conference in 2008, it was a similar experience in that there was a convergence of different groups: from new media/bloggers to public relations, to internet marketers to brands and business owners.  The common experience of using blogs and digital content as a communication platform has brought a lot of people together in a way like few conferences have. I’ve made some of the most meaningful connections for my business and personal growth through BlogWorld, now known as NMX.

Where Content & Community Meet: Interview with Rick Calvert & Dave Cynkin of NMX

Online Marketing News: Sins of Site Design, Google+ Communities, Twitter Photo Filter, Holiday Spending

Infographic 8 Deadly Sins of Site Design

8 Deadly Sins of Site Design

This recent infographic from Nexus Themes targets 8 common mistakes that drive customers away from your website.  These sins include:

  • Bad Navigation
  • Too Many Ads
  • Bad Content Structure
  • Obtrusive Use of Audio & Video
  • Registration Requirement
  • Boring Content, Boring Design
  • Poor Legibility
  • Lack of Frequency

Yahoo Has More Users Than Gmail – Introduces A Faster, Cleaner Email Interface
Yahoo has begun pouring effort into updating their email platform across all platforms.  A more modern design is being implemented in hopes of attracting users to actually use their Yahoo! Mail account, instead of using it as a repository for junk mail.

Online Marketing News: Sins of Site Design, Google+ Communities, Twitter Photo Filter, Holiday Spending

War of Words: Myth-Busting Content Marketing

Myth Busting Content MarketingWith 9 out of 10 B2B marketers counting on content marketing tactics in their mix, it’s no wonder content marketing is getting so much attention on blogs, in traditional media and on the social web.

Along with the increased popularity of content, opportunists have begun aligning themselves with the topic of “content marketing”, even though their offering is only remotely related. As it was with websites in the 1990′s, SEO in the early 2000′s, social media over the past 5 years, so-called experts have begun pontificating advice based on thin air, obscure experiences and self interest.

To help our readers distill the signal from the noise, here are 3 myths about content marketing and how they are busted to give companies a clearer picture of reality when it comes to effective content marketing.

War of Words: Myth-Busting Content Marketing

B2B Lead Gen & Social Media Marketing Wins with Sequenced Content

SnowboardingAs a business journalist, I looked forward to information from a handful of specific sources each quarter. In fact, my quarterly e-commerce reports would wait until each of these select few companies, from whom I had come to expect great information, released their data. I relied on these sources for fantastic written and visual content our readers appreciated.

Now, when you have journalists and readers actually waiting on and looking forward to your content, isn’t that a massive win for your brand?

This is the power of sequenced content. Your audience comes to expect a certain type of product from you with each new installment. They subscribe to your RSS feed so they won’t miss it. They follow you in social channels to catch that first tweet once it’s released. They absolutely cannot wait to see what you’re coming up with next!

B2B Lead Gen & Social Media Marketing Wins with Sequenced Content

3 Subscription Based Companies Using Social Media To Provide Stellar Customer Service

man customer serviceAs consumers we make a few large priced purchases that we remember and many small cost items here and there.  For the larger items we expect personalized care and service, whereas the smaller purchases may be out of our mind just as quickly as we’ve purchased them.

There is another category and those are the purchases that we make each month, without even thinking about it.  Subscription based services are great, you get your service when you want it, your account is auto charged each month, it’s pretty awesome.  Until of course it stops working.

You may have had the same experience as I have where you call, furious that your cable or Internet stopped working and reach an automated system, or are put on hold for what feels like hours.  Fortunately, social media has provided an opportunity for these seemingly “unreachable” companies to help customers in need.

3 Subscription Based Companies Using Social Media To Provide Stellar Customer Service

Think Like Zuck: 12 Tips For Creating Better Engagement on Facebook

Think Like ZuckWhen you work in the digital world, there are insightful, smart and good people you “meet” online that you really look forward to meeting in real life.  Ekaterina Walter is one of those people who I finally met at a BlogWorld conference 4 years ago.

Since then “E” has really made her mark as a social innovator at Intel. When I presented at Intel’s first global social media conference a few years ago,  Ekaterina had everyone leaning forward and focused on her approach to enterprise social media. She’s a force to be reckoned with for sure. “E” has continued her advancement and sharing by becoming an author: “Think Like Zuck: The Five Business Secrets of Facebook’s Improbably Brilliant CEO Mark Zuckerberg.

Think Like Zuck: 12 Tips For Creating Better Engagement on Facebook

Online Marketing News: Create Content Gold, Google+ Communities, Instagram Snubs Twitter

Visual Gold Infographic Marketo

Visual Gold

This new infographic from Marketo (client) takes a dive into content marketing campaigns of the future.  Those that focus on creating visually appealing content in a way that still creates value to the readers.  In this infographic you’ll find ideas such as:

  • Content Formats
  • The Five Pillars of Visual Marketing
  • Promotion & Distribution

Pope Joins Tweeting Masses With @Pontifex Handle
Benedict XVI will begin tweeting in eight languages beginning December 12th, 2012 using the handle: @Pontifex.  The pope will use Twitter to respond to questions live during his weekly general audience.  Not surprisingly, within only 10 hours of the announcement, Benedict had already reached nearly a quarter million followers.

Online Marketing News: Create Content Gold, Google+ Communities, Instagram Snubs Twitter

Content Marketing Win: Customized Content for Customers & Search Engines With Online Personalization


online personalization

After an amazing three days at a recent conference, it was time to head back to Minneapolis.

One crucial pre-flight ritual: downloading enough new content to my Kindle Fire to stay entertained during the 3+ hours of flying and airport time.

As I flipped to the Kindle book store, the first place I started was my recommended list. I will say that, overall, I am always pretty impressed by how well Amazon “gets” me.

In less than two minutes I had made my purchase.  Without personalization, faced with the  1 million+ books which are part of the Kindle library, there is a 75% chance I would have never made a purchase at all.

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One thought on “Online Marketing

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